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The Department of Surgery currently has an outstanding opportunity for a PROJECT MANAGER.
The purpose of this position is to provide high-level research project management for the Surgical Outcomes Research Center (SORCE). SORCE is a multidisciplinary research center established by the Department of Surgery supporting research to improve the quality of surgical care at the local, regional and national level. SORCE also collaborates with a variety of academic and community partners and institutions providing expertise in design/deployment of health services and patient-oriented outcomes projects for research and clinical quality improvement.
The individual in this position will report to SORCE’s Clinical Research Program Manager. The position will supervise 1 – 4 FTE of professional staff.
This position will manage multiple health services and outcomes projects spanning internal and external sites, multiple investigators, and multiple clinical disciplines. Some of these projects may be related while others may encompass completely unique teams, sites, and/or topic areas. Projects vary in length of time from six months to 5+ years, meaning that this position may be simultaneously working on projects at every stage of life, from start-up to close-out.
The project portfolio for this position may include managing significant aspects of up to three projects, a mix of multi-site pragmatic funded trials and project management work in the Vascular Department. The multi-site pragmatic trials are funded by the Patient-Centered Outcomes Research Institute (PCORI), both comparing surgery to medical management. SORCE serves as the Clinical Coordinating Center for these ambitious, milestone-driven, 5-year pragmatic clinical trials that involve collaborations with multiple UW departments and over 30 sites nationwide. These studies are: Comparison of Surgery and Medicine on the Impact of Diverticulitis (COSMID) Trial,and Comparing Surgery versus Antibiotics to Treat Appendicitis (CODA).
The areas of responsibility of this position fall into these categories: •Research Project Administration and Management (40%) including research study planning, milestone planning and oversight, management of the investigative team, study operations reporting, and management of internal and external reporting. •Human Subjects Research Coordination (40%) including overseeing regulatory management, participant activities, data collection and management, data analysis and reporting, and compliance oversight. This will include research training and quality assurance monitoring both remote and in-person for both UW and external sites. •Research Personnel and Resources Management (20%) including research fiscal management, management of the staff team, general study leadership, and hiring, training, and supervision of junior staff.
SORCE is committed to encouraging diversity and inclusion and to being a workplace where such values are at the forefront of our daily interactions and our work as a research center. We value and seek diverse team members who are passionate, innovative, and collaborative. All candidates are encouraged to address as part of their cover letter how their experiences and perspective could potentially contribute to diversity and inclusion at SORCE.
This position will facilitate and address technical development and timely completion of scientific objectives. This individual will be responsible for the thorough understanding of research project aims, timelines and milestone goals and must be able to effectively conceptualize and translate this into project operations. In addition, the person in this position will effectively communicate goals and priorities to investigators and collaborators, provide direction to project staff, and be responsible for ensuring that project deliverables are met on schedule.
The Department's Surgical Outcomes Research Center (SORCE) was established in 2005 with a mission to assess the impact of surgical procedures on patients, society, and the healthcare system and improve the practice of surgery through education, training, and policy initiatives. To date, SORCE has received over $86 million in grant support and currently operates an annual budget of over $6 million. SORCE has grown into a multidisciplinary collaboration of researchers from across health science disciplines, including over 25 UW faculty from 15 departments and 4 schools, and clinicians at clinical practice sites across the Washington State. In addition, SORCE provides a collaborative resource base for junior faculty from all Surgical Divisions as well as cross-departmentally. More information about SORCE is available at http://uwsurgery.org/sorce
Research Project Administration and Management:(40%)
Research Study Planning: Collaborate with Investigators and Senior Staff in the strategic planning of data reporting and presentations and future external funding grants;
Participate in research planning with Investigators and Directors;
Provide sophisticated literature reviews and summaries of evidence-base;
Provide written material and content for developing protocols and applications;
Monitor the research planning process, set task timelines, and coordinate time sensitive efforts across Investigators, Directors, and staff.
•Research Milestone Planning and Oversight: Understand research project aims, timelines and milestones goals and ensure that projects are executed successfully and completed within time frames; Independently and effectively conceptualize then translate milestones/timeline into a day-to-day work plan; Provide direction to staff in terms of work product assignments; Track milestone completion and/or develop contingency plans, as necessary. •Management of Investigative Team: Effectively liaise between and across Investigators, study staff, participant sites, and funders as necessary to communicate research objectives, priorities, and/or changes; Independently establish and maintain positive relationships with multiple Investigators; Effectively coordinate and participate in meetings as the primary investigative team liaison; Communicate with accuracy, timeliness and effectiveness to SORCE Directors about project status, milestones, work-in-progress, timelines, challenges and barriers. •Study Operations Reporting: Proactively and independently design, develop and implement routine study operations reports including, but not limited to: monthly progress reports, recruitment reports, interim data reports for investigators, data quality and management reports; Per study milestones and timeline or Investigator/Director request, design and develop summary procedure/data reports on recruitment, retention, or other study protocol procedure effectiveness. •Management of Sponsor Reports: Accurately track reports per sponsor guidelines; independently initiate and compile necessary documents and progress report materials; draft sponsor reports and managing to final; and provide oversight to junior staff in these duties. •Management of External Sites: Collaborate with site investigators and site research teams. Develop training plans, monitor enrollment and provide regular communication. Travel for training and monitoring visits as needed. •SORCE Research Process Improvement: Participate in Department of Surgery and/or SORCE research process improvement activities; contribute to efforts by leading task forces or specific efforts; adopt and implement revised practices into projects; and champion research process improvement across the organization.
Human Subjects Research Coordination: (40%) •Regulatory Management: Complete and manage all human subjects regulatory applications or data use applications for assigned studies; prepare all subject recruitment and consent materials; maintain all study regulatory or data use applications and correspondence with Human Subjects Division or other entities. •Participant Activities: Conduct research that involves human subjects as necessary to ensure timely completion of research objectives; i.e., personally screening, recruiting, consenting, surveying enrolled participants, accurately collecting data, and coordinating multiple data collection efforts across institutions. •Data Collection and Management: Effectively coordinate and evaluate the collection of research tools; Develop research designs, data collection methods, and strategies for data management; Oversee and manage data collection processes; Responsible for quality control on data collection and management on assigned projects. •Data Analysis and Reporting: Participate in the formulation of research data analysis plans, data graphics, or other reports; Lead Investigator concept forms and writing committees for research project reporting; Conduct literature reviews, write, and/or edit technical reports and manuscripts for publication or presentation; Assist Investigators or staff in developing presentation or materials for external dissemination, per the SORCE Publication Standard •Compliance Oversight: Follow all SORCE Standards for best practices in human subjects research coordination; Responsible for compliance with SORCE, Department, University or Federal Regulations, and directing the team in meeting compliance objectives successfully. •Design and deliver research training and conduct quality assurance monitoring both remotely and in-person for UW and external study sites (nationwide).
Research Personnel and Resource Management: (20%) •Research Fiscal Management: Demonstrates understanding in research fiscal management policies and practices; Effectively manages project budget as delegated; Coordinates purchasing and documentation as necessary (contracts, services, requisitions).
Team Management: •Create strong morale and spirit on teams; share wins and successes; define success in terms of the whole team; create a feeling of belonging on the team. •Clearly assign responsibility for tasks and decisions; set clear objectives and measures; monitor process, progress, and results; design feedback loops into work. •Accurately and consistently use SORCE reporting and communication methods and tools per guidelines; Ensure that entire team is consistently and effectively applying SORCE information management tools. •Lead team to easily flex to changing and often ambiguous priorities, act quickly on its decisions, and routinely meet its deadlines. •Relate well to all kinds of people, up, down, and sideways, inside and outside of the organization; build appropriate rapport; build constructive and effective relationships; use diplomacy and tact; can diffuse even high-tension situations comfortably. •Clearly and comfortably delegate both routine and important tasks and decisions; broadly share responsibility and accountability.
Leadership: •Foster collaboration among our staff and establish a cohesive environment in which we can all share ideas, feelings, and needs in an open, trusting manner, making it easy for employees to disagree or offer contrasting points of view. •SORCE Equity, Diversity, and Inclusion: Participate in Department of Surgery and/or SORCE equity, diversity, and inclusion activities; contribute to efforts by actively participating in committees or specific efforts; adopt and implement revised processes into work practices, team management, and supervision; and champion equity, diversity, and inclusion across the organization. •Deal comfortably with more senior managers and faculty; determine the best way to get things done with faculty and senior staff by talking their language and responding to their needs; craft approaches likely to be seen as appropriate and positive. •Step up to conflicts, seeing them as opportunities; read situations quickly; good at focused listening; hammer out tough agreements and settle disputes equitably; find common ground and get cooperation with minimum of noise. •Create a climate in which people want to do their best; motivate many kinds of direct reports and team or project members; empower others; invite input from each person and share ownership and visibility; make each individual feel her/his work is important; is someone people like working for and with. •Successfully work to develop direct reports; Deal with problem direct reports effectively and in a timely manner; Participate in recruitment and onboarding of new staff
Minimum Requirements: •Bachelor’s Degree in health sciences, public health, or science or health-care related as well as other applicable areas of study. •4-5 (minimum 4) years of experience with human subjects research management preferably in an academic or healthcare-related setting, and preferably in health services and outcomes projects; •Relevant education may substitute for some experience requirement. Reviewed on a case by case basis. •Candidates of non-traditional educational or experiential backgrounds are encouraged to apply – please address applicability of education/experience in cover letter
Other Required Qualifications: •Progressive responsibility in project management, team management, and leadership •Demonstrated expertise managing large and/or multiple research projects •Knowledge and ability to interpret, teach, and comply with varying requirements by funding agencies, human subjects boards (IRB), FDA regulations, and other regulatory and oversight bodies. •Proficiency in Microsoft Office with the ability to learn new software programs. •Ability to create and use multiple complex tracking systems to maintain contact and communication with sites and collaborators •Excellent problem-solving skills, strong detail orientation and ability to adeptly manage multiple priorities and timelines •Ability to manage teams and meet deadlines under tight time constraints; Exceptional customer service skills. •Ability to work independently with limited day-to-day oversight •Exceptional verbal and written skills; public speaking and presentation skills •Excellent interpersonal skills; a cooperative team player, able to develop productive relationships with colleagues and collaborators; Demonstrated diplomacy with physicians, colleagues, and patients •Resilient and able to work under pressure •Willingness to adhere to Department Standard Operating Procedures for conducting clinical research
Desired Qualifications: •Master’s degree (MPH or other relevant masters’ program) •5+ years of experience with human subjects research coordination •Research administration experience (e.g., post-award fiscal experience, sponsor management) •Multi-site project management experience •Multi-investigator team management experience •Broad understanding of hospital systems, inpatient and outpatient healthcare patient care, and how to embed research projects within these settings
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