The American Chemical Society (ACS) is already the world’s largest scientific society, earning an unparalleled reputation for supporting chemistry education and academic research. Our board and CEO have now made it a strategic priority to expand our support for chemists, particularly those who are working in industry, recognizing that ACS will become an even stronger, more vibrant, more inclusive, and more influential organization by increasing our industry participation. Our CEO comes from a background in industry and more than 33,000 of our members currently work in industry, but we know we can find new ways to serve them better.
In this role, you will spearhead a strategic initiative to increase our relevance to members, supporting members in every industry sector, in every branch of chemistry, and at every career level. In your first few months, you will learn about ACS offerings and survey the landscape of what other organizations offer.
You will speak with internal colleagues, early-career chemists, outside experts, and top industry leaders who employ thousands of chemists. Next, you will identify areas where ACS could make a unique and significant contribution to current and future industry members. Finally, you will develop the strategic framework for ACS to reimagine how to better serve our members who work in industry by conceiving and launching new programs and services that help our members become more capable and successful in their work and in their careers.
While the renewed focus on serving industry members will be your initial priority, in addition to the two-person Industry Member Program team, you will also lead the three-person ACS Webinars team, as well as the four-person ACS Awards team. The awards and webinars offerings are well established and stable properties and you will have the opportunity to survey the landscape and ensure these are well integrated and sustainably providing every opportunity to help us reach our objective of creating an engaged and growing membership.
You will have the full resources of ACS available to support your work, as well as outside resources. This is a new product development role so your ultimate measure of success will be delivering the kind of value that attracts new members at every career level and in every market segment. Initially, you might focus your attention on underserved markets or high growth segments, as well as expanding the definition of who might self-identify as a “chemist.” Thanks to the reach and reputation of ACS, you and your team will have ready access to people and resources you need.
ACS’s mission is to advance the broader chemistry enterprise and its practitioners for the benefit of Earth and its people. Our vision is to improve people’s lives through the transforming power of chemistry. Our Membership & Society Services Division is responsible for recruiting, retaining, and recognizing membership. Developing and implementing programs, products, and services that support members is our most critical role. With more than 152,000 members worldwide, providing an integrated suite of benefits that meets current and potential member needs is critical to the future of the Society. The Department of Member Programs & Communities is composed of five staff teams: Industry Member Programs; Component & Career Services; Award and Member Recognition Programs; Virtual Programs; and Diversity Programs.
Responsibilities of the Member Programs Leader
Primary accountability for ACS engagement with industry. Serve as the Society’s primary point of contact with senior industry executives. Develop and maintain productive relationships with these executives and other senior leaders in relevant organizations such as associations, NGOs, etc.
Lead the development and execution of short-term and long-term plans designed to provide meaningful value to ACS members (and other stakeholders) in key segments with a particular focus on industry.
Responsible for creating new value for industry members through the industry member programs team and setting directions for ways to sustainably create relevant and tangible value for this critical segment.
Leverage relationships to better understand the needs of industry chemists, to seek out partnerships that support the Society’s goals in this area, and ultimately, to better serve ACS industry members.
Responsible for the oversight and execution of the awards and webinar programs. Critical focus on innovative ways to utilize these offerings to derive value for all members—especially industrial.
Lead the Industry Member Programs (2 staff), the ACS Awards (4 staff) and ACS Webinars (3 staff) teams (9 combined staff).
Review remit and responsibilities of team members, provide guidance, and adjust as necessary to ensure continued focus on value creation.
Contribute to the integration and leveraging of programs, products, and services across membership and society services division, as well as other divisions within ACS, to accomplish objectives.
Coordinate with the ACS Board Committee on Corporation Associates, industry roundtables, and other governance groups to advance the interests of industry leaders and the chemists they employ.
Working with the team, organize meetings for ACS senior leadership with c-suite industry leadership.
Participate in chemical industry dinners and award events.
Qualifications of the Member Programs Leader
Degree in chemistry or chemical engineering required, advanced degree preferred.
MBA a plus.
8+ years of related experience serving in middle/senior management in the chemical industry or another directly related field, such as pharmaceuticals, energy, materials, etc.
Project management and program management experience required.
Extensive experience in developing, implementing, and monitoring strategic plans.
Experience in new product development or new business development a plus.
Track record of reviewing an established portfolio and when warranted, setting new direction and initiatives.
At least 5 years of experience managing direct reports.
Ability to set and adjust priorities as conditions warrant.
Demonstrated judgment and interpersonal skills to operate successfully in a complex working environment comprised of staff, members, and external stakeholders.
Must have computer skills, including Microsoft Office.
This position requires approximately 25 travel days per year.
Attributes of the Member Programs Leader
Excellent communication skills. You are a superb writer, thinker, and listener. You are able to deliver complex information to a variety of audiences in a credible and presentable way.
Analytical. You have incisive analytical skills and the ability to make critical assessments. You can identify and frame problems and set priorities.
Collaborative. You know how to take a good idea and partner with others so that it can benefit all interested stakeholders.
Curious. You have a natural curiosity and are eager to understand the unique culture that exists in each organization. You ask the right questions and look at the data from different viewpoints. You notice trends and ask why.
Focused. You are a builder with a can-do attitude. You smoothly manage through ambiguity and shape answers to questions when no template exists.
Partner. You know how to build trust internally and externally. You are viewed as professional, accountable, respectful, and collaborative.
Rapport builder. You have a proven track record of getting results by building strong relationships and partnerships.
Service-oriented. You understand that helping customers meet their business goals is critical to success. You listen and identify the best system and service for them.
What’s Attractive to the Right Member Programs Leader Candidate?
We are committed to rebuilding our programmatic support for ACS members, with a particular focus on members working in industry. This is a strategic priority for the organization with huge growth potential and many resources already at your disposal.
This is a highly visible role where you will interact with industry leaders nationwide. ACS is well-recognized as an independent credible body, with a vast network of contacts.
You will have the opportunity to think deeply and develop long-term strategic solutions.
Working with all levels of individuals and organizations across an array of industries and geographies, you will have a unique perspective on the broader scientific community.
We are financially stable and offer competitive benefits that include, medical, dental and vision insurance, flexible spending, 403(b) plan with a match, vacation and sick leave, long and short-term disability, tuition assistance, and more.
To Apply for the Member Programs Leader position:
Simply email your resume to Aileen Hedden at firstname.lastname@example.org with “ACS – Member Programs Leader #2019-2527 ASAE” as the subject of the email. Please include your resume as a Word or PDF attachment to the email and paste your cover letter in the body of your email.
Please note: Our practice is not to disclose the salary ranges our clients would consider. Any salary information included in this posting was estimated without our input.
Staffing Advisors has been engaged to find the right candidate and is committed to helping create a diverse work environment for our client. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law. This position may require pre-employment screening potentially including a criminal background check, verification of academic credentials, licenses, certifications, and/or verification of work history.
Internally this position title is Assistant Director of Industry Member Programs.